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Quality: Service Quality (Part VII)

3:09

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Quality: Simple tools (Part VI)

11:56

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Quality: Continuous Improvement (Part V)

9:56

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Quality: TQM (Part IV)

10:59

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Quality: Cost of Quality (Part III)

15:38

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Quality: Quality Systems (Part II)

16:45

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Quality: Definition (Part I)

15:22

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Introduction to Quality

43:40

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Strategic Quality Management and Operationalizing Quality

44:59

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Seven tools for Quality Management Planning

19:43

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Quality Design Planning

34:39

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ASQ Nova Student Branch 2015 02 26: Marypat Cooper, Sheridan Healthcare - Lean Transformation and KaizenOLOGY

1:04:21

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Grading rubric explanation

38:19 Explains the case study grading rubric step by step

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Quality Function Deployment

1:07:57

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